Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Caly'Paws! Throughout the site, the terms “we”, “us” and “our” refer to Caly'Paws. Caly'Paws operates this store and website, including all information, content, features, tools, products, and associated services, to offer you, as a customer, a personalized shopping experience (the “Services”). Caly'Paws uses the Shopify platform, which allows us to provide the Services to you.
The terms and conditions below, along with the policies referenced herein (the “Terms of Service” or “ToS”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for the security of your account credentials and for any activity related to your account. You are not permitted to transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately display our products and services in our online stores. Please note, however, that the colors or appearance of products may differ from what appears on your screen due to the type of device you use to access the store, as well as its settings and configuration.
We do not warrant that the appearance or quality of products or services purchased will meet your expectations or be identical to what is presented or rendered in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Caly'Paws reserves the right to accept or refuse your order for any reason, at its discretion. Your order is only considered accepted after written confirmation from Caly'Paws. We must receive and process your payment before your order is validated. Please check your order carefully before submitting it, as Caly'Paws may not be able to accept cancellation requests once the order is confirmed. In the event of a refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of the order.
Your purchases are subject to return or exchange conditions in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or domestic use, and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the one in effect at the time of the order and will be indicated in your order confirmation email. Unless otherwise expressly stated, displayed prices do not include taxes, shipping fees, handling fees, customs duties, or import fees.
Prices displayed on our online stores may differ from those offered in our physical stores or on other third-party online platforms. We may offer, from time to time, promotions on our Services that may impact prices and are governed by terms and conditions separate from these Terms. In case of conflict between promotion terms and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use such card for the purchase, (iii) charges incurred will be honored by your credit card company, and (iv) you will pay the charges incurred at the posted prices, including shipping and handling fees and all applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We cannot be held responsible for delays in delivery or shipping. All delivery times indicated are estimates and are not guaranteed. We disclaim any responsibility for delays caused by carriers, customs formalities, or any event beyond our control. As soon as products are handed over to the carrier, ownership and risk of loss transfer to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of Caly'Paws, its affiliates, or its licensors. They are protected by US and foreign patent, copyright, and intellectual property laws.
These Terms authorize you to use the Services for personal, non-commercial purposes only. You are not permitted to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided otherwise in these Terms, nothing shall be construed as granting you a license or any other right to any patent, trademark, copyright, or other intellectual property of Caly'Paws, Shopify, or any third party.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools which we neither monitor nor have any control over nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Caly'Paws is powered by Shopify, which allows us to offer the Services to you. However, any sale or purchase made in our Store is conducted directly with Caly'Paws. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Caly'Paws. You hereby expressly release Shopify and its affiliates from any claims, damages, and liability arising from or related to your purchase and transaction with Caly'Paws.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy [LINK]. By using the Services, you acknowledge that you have read these privacy policies.
SECTION 11 - FEEDBACK AND USER COMMENTS
If you submit ideas, suggestions, reviews, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, and distribute such Feedback for any purpose. We are under no obligation to maintain Feedback in confidence or to pay compensation for it.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service.
SECTION 14 - AGENTS
14.1 This section applies if you use or deploy an "Agent" (software acting autonomously) to interact with the Services. 14.2 Agents must identify themselves constantly. 14.3 We may technically limit Agent access. 14.4 Agents must include "Agent/[name]" in their user-agent string and must not bypass CAPTCHAs or other human-verification measures.
SECTION 15 - TERMINATION
We reserve the right to terminate this agreement or your access to the Services at our sole discretion, at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY CALY'PAWS, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THEM ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL CALY'PAWS, OUR DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Caly'Paws and Shopify from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.
SECTION 20 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and us.
SECTION 21 - ASSIGNMENT
You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations without your consent.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Caly'Paws has its registered office.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.